Our {team name} team is continuing to investigate {issue}

Incident Report for Vanco

Resolved

This incident has been resolved.

Posted Mar 17, 2021 - 08:20 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 17, 2021 - 08:18 CDT

Identified

The issue has been identified, and ConnexPoint and DevOps teams are working on the fix

Posted Mar 17, 2021 - 07:37 CDT

Investigating

Our ConnexPoint team is continuing to investigate login issue. Fixing this issue is our top priority. We continue to work as quickly as possible to restore login issue.

Watch for our next update in approximately 30 mins.

Thank you for your patience.

Posted Mar 17, 2021 - 07:20 CDT

This incident affected: CONNEXPoint Prod (Processor API, Pay API, Data API, Paybutton, Dashboard).