PMX Payments Delayed

Incident Report for Vanco

Resolved

Payments are being released, this is resolved.

Posted Mar 10, 2021 - 13:05 CST

Monitoring

The issue has been identified and corrected, payments in the process of being released.

Posted Mar 10, 2021 - 12:26 CST

Update

We are continuing to investigate this issue.

Posted Mar 10, 2021 - 12:04 CST

Update

We are continuing to investigate this issue.

Posted Mar 10, 2021 - 11:23 CST

Investigating

PMX Payment availability is currently delayed as payments have not been released yet. We are currently investigating a solution and an ETA for releasing payments.

Posted Mar 10, 2021 - 10:21 CST

This incident affected: Payment Exchange (Pre-processing Availability).